30 Days Refund & Replacement Policy
PAYMENT
Paying through credit card (VISA, Mastercard, AmEx) is available.
Bringing the best payment convenience to our customers is one of our primary tasks. With PayPal, you will be easier to make a payment and finish your purchase as quickly as possible.
By placing an order, you have confirmed that you have read, understood and accepted these following policies:
CANCEL/MODIFY ORDER
Please contact our support team within 4 hours since your order is placed to make a request in cancellation/exchange the item or change/update your order information.
NOTE: 
– After this timeframe, any request relates to cancellation or exchanges won’t be accepted and the item will be processed as normal.
– Full refund only applies to switching orders.
REFUND AND REPLACEMENT
Our policy for these cases lasts 30 days for replacement/refund requests only. If 30 days have gone by since the delivery day, unfortunately, we can’t offer you a replacement or refund.
All our XR/4D t-shirts are made-to-order and thus we do not accept returns or exchanges. However, we can offer a free replacement or a refund if the request meets certain criteria:
Missing item during the transit
Wrong item with what you ordered
 Item returned by the carrier without reason 
Damaged due to the fault of our factory or the carrier
NOTE: Due to the different monitor and light effects, the actual color and size of the item may be slightly different from the visual image. So, any return request relates to this reason won’t be considered. 
We typically DO NOT accept refunds or replacements due to customer mistakes such as: 
– Incorrect selection of sizes, designs, colors, etc. So please review your order carefully before you check out to ensure your order is correct
– Improper care, damages in use.
REFUND
Our policy lasts 3 days from arrival date. If 3 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange. As soon as you receive the refund confirmation from our support team, it may take around 3-5 days to process your refund. Once we issue your refund, it may take time for your fund to appear in your account balance (depends on your financial institution). See the table below for more details:

Refund Method | Refund Time (After the refund is processed)
Credit/Debit Card  |  5-10 days
PayPal   |  3-5 days

NOTE: Refund timing to a pre-paid card depends on the issuer of the card. The refund can take up to 30 days to process based on the policy of the issuer.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time (5 business days) before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help@4Dtrumptshirts.com.

SHIPPING ISSUE:
– In case the tracking information reports delivery ( along with the proof of delivery) but the customer does not receive it, there is a high possibility that the package is stolen. For security issues, we DO NOT support refunds/replacement
– We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this holiday seasons.
– If your package is returned because of problems with your address (wrong/insufficient address), we DO NOT support refund or replacement so please check your address carefully before completing your payment

CONTACT US
Email: help@4Dtrumpshits.com